Hola, necesito información sobre seguros
Bilingual phone answering service for global businesses
Always-on bilingual reception powered by human-sounding AI agents that answer calls in 70+ languages.
Call Agent
Get a call
Introducing ElevenAgents for bilingual reception
Bridge language gaps, capture leads
Omnichannel agents span the full caller journey. Helping your team deliver better service at lower cost, without compromising on accuracy or brand tone.
Answer calls with confidence
Multilingual agents detect language instantly and switch mid-conversation, ensuring callers always feel understood. Day or night, across voice, chat, and more.
Reduce missed calls and overhead
AI-powered agents manage high call volumes, qualify leads, capture messages, and route calls. So your team focuses on high-value work, not triage.
Meet compliance requirements
SOC 2 Type II, GDPR, and HIPAA certified, with zero retention mode, VPC deployment, and end-to-end encryption. Built for regulated industries and global data requirements.
Conversational agents for caller workflows
Deploy agents tailored to your call type, caller language, and business environment. No matter how specific the workflow.
ElevenReception
Handle high call volumes across languages, greet callers with custom scripts, capture intent, and route to the right team. Integrated with your CRM and telephony stack.
Handle high call volumes across languages, greet callers with custom scripts, capture intent, and route to the right team. Integrated with your CRM and telephony stack.
BiLingo
Qualify inbound prospects, collect caller details, and log leads directly to your CRM in real time. So no opportunity goes untracked, regardless of language.
Book, reschedule, and confirm appointments across calendar systems, with automated reminders and follow-ups sent in the caller's preferred language.
When a conversation requires a human touch, agents transfer the caller to the right team member with full context passed along. So nothing is repeated or lost.
Stay reachable around the clock. Agents handle after-hours calls, overflow spikes, and weekend coverage without additional staffing or voicemail.
Run outbound callbacks, appointment reminders, and status updates in the caller's preferred language. Across voice and SMS from a single platform.
Hours of conversations every month
One platform for every caller workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.
Personalized experiences in every language
Adapt tone, flow, and responses dynamically based on caller needs, language, and context. At any scale.
Localized greetings and tone
Customize voices and scripts by region or customer type. Whether handling a Spanish-speaking prospect or a French-speaking customer, agents sound human and on-brand.
Integrated caller intelligence
Bilingual reception agents connect to your CRM, scheduling, or ticketing tools to retrieve customer data instantly. Enabling personalized, context-aware interactions that improve satisfaction.
Actionable insights and analytics
Access call summaries, sentiment data, and conversion insights in real time. Monitor performance and expand into new language markets with data-driven visibility.
Emotionally aware voice agents for every caller
Emotionally expressive conversational agents adapt to real caller emotion. Guiding every conversation toward resolution, even when callers are frustrated or under pressure.
Expressive, natural voices
Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones callers trust most.
Sub-second latency
Natural, real-time voice interactions without awkward pauses. So conversations flow naturally.
Multilingual support
Support callers in 70+ languages with consistent tone and clarity. So language is never a barrier to resolution.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.
Get started with AI-powered bilingual answering today
Launch in minutes with no code
Upload scripts, configure languages, and deploy a bilingual AI agent across phone and digital channels. All from ElevenAgents.
Integrate with your existing stack
Connect ElevenAgents to your CRM, telephony, and scheduling systems via our APIs and SDKs for bilingual call workflows.
Frequently asked questions
Hey, how can I help...
Voice AI Sales & SDR AgentsVoice AI Sales & SDR Agents
AI phone agents built for outbound sales and SDR teams - automate cold calling, qualify leads, and accelerate pipeline growth
Hey, how can I help...
24/7 & After-Hours AI Phone Answering24/7 & After-Hours AI Phone Answering
AI-powered 24/7 answering service that ensures you never miss a call, captures every lead, and reduces costs while delighting customers.
Hey, how can I help...
AI-Powered Customer Support & Help DeskAI-Powered Customer Support & Help Desk
Real-time, natural AI-powered support that resolves issues instantly and scales with demand.
Hey, how can I help...
Small-Business Virtual Reception & AnsweringSmall-Business Virtual Reception & Answering
Set up an always-on AI virtual receptionist using our natural, human-sounding voice agents - designed to help small businesses never miss a customer call again.
Hey, how can I help...
AI Agent-Assist for Sales CallsAI Agent-Assist for Sales Calls
Automate outreach, qualify leads, and coach reps in real time with human-like voice AI agents
Hey, how can I help...
AI Call & Dialer Agents (Automated Phone Calls)AI Call & Dialer Agents (Automated Phone Calls)
Human-sounding, always-on AI calling system that scales customer engagement, sales, and support.
Hey, how can I help...
AI Batch Calling Software & Smart DialersAI Batch Calling Software & Smart Dialers
Automate outreach at scale with AI batch calling software that drives efficiency, improves conversions, and reduces the cost of outbound campaigns.
Hey, how can I help...
AI Sales Agents & SDR AutomationAI Sales Agents & SDR Automation
Conversational AI agents automate sales rep and SDR workflows to drive more pipeline.
Hey, how can I help...
Voice AI Customer Service SolutionsVoice AI Customer Service Solutions
Transforming customer support through human-like voice AI
Hey, how can I help...
AI Call & Contact Center AutomationAI Call & Contact Center Automation
Human-like voice agents that resolve calls, scale support, and drive revenue.
Hey, how can I help...
RoofingRoofing AI answering service
Try our Roofing AI answering service and call to hear a demo virtual receptionist handle leak and storm calls with calm triage, clear questions, and a confirmed next step. Experience how it captures job details, offers callback windows, and routes urgent issues to the right team without overpromising.
Hey, how can I help...
automotive industryAutomotive industry Chatbots
Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.