How do we create agents from our telecom SOPs and systems?

Upload your SOPs, run a knowledge ingestion process, and map tool calls to your OSS/BSS and CRM. We generate a configured agent you can test, tune, and deploy with no heavy engineering lift.

Can we use our own LLMs and meet data residency requirements?

Yes. ElevenAgents supports ElevenLabs-hosted LLMs and customer-hosted models. We provide options for EU data residency, zero retention modes, and enterprise compliance controls.

Will agents handle spikes during outages without degrading performance?

Agents are built for low-latency voice and high concurrency. We recommend architecture reviews for peak traffic and optional edge deployments to meet strict latency SLAs.

How are risky actions and compliance enforced?

Define deterministic workflow gates and approval steps. All agent actions are logged and auditable so you can validate compliance before and after deployment.

Conversational agents that sound human

Sign up Talk to sales

Configure, deploy and monitor natural, human-sounding agents in 70+ languages with leading accuracy and ultra-low latency across voice or chat.

Woman in a cozy sweater smiling while talking on the phone, with a plant in the background.

Trusted by leading enterprises

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Voice and chat agents built to improve support, sales and operational outcomes

Improve customer experience

Resolve inbound support end to end, at lower cost per resolution. Customers get instant answers; your team focuses on what needs a human.

Drive growth across the funnel

Qualify leads, recover abandoned carts, and run outbound at scale. Conversational agents convert at rates digital flows can’t match.

Increase efficiency

Automate scheduling, reminders, collections, and internal ops. Reach thousands in hours and free your team for higher-impact work.

4M+ agents deployed and delivering results

View case studies

By using ElevenAgents, we've been able to 2x our lead-to-lock conversion over the last year, allowing us to approve more borrowers.

Vishal Garg

CEO at Better

The future belongs to agentic states. Our partnership with ElevenLabs gives our digital services a human voice and makes them more accessible to everyone.

Mykhailo Fedorov

Minister of Digital Transformation of Ukraine

Empathetic tone and a human-like feel are super important in support. We want to ensure that our customers feel understood and not processed.

Jannes Koopmann

Sr. AI Business Owner at 3Shape

Increased conversion by 2x

Read story

Configure, deploy and improve - across every channel, from one platform

Design your ideal agent experience

Configure voice, language, knowledge base, system prompt, and workflows, then connect to the tools your team already uses - all from one place.

Meet customers where they are

ElevenAgents keeps full context - customers never repeat themselves across phone, web, WhatsApp, SMS, and email.

Voice

Chat

Deploy with confidence

Define guardrails, run simulations, and validate agent behavior with automated tests - before anything reaches a customer.

Hey! Can you tell what’s the best stock I could invest in today?

Request blocked by guardrail

Sorry John, I'm unfortunately unable to give financial advice, but I can help with account queries if you have a question about that?

Measure performance and improve outcomes

Track success rates, CSAT, language usage and more with built-in analytics - or dig deeper with full transcripts, conversation history, and debug logs.

ElevenAgents gives you a single platform to deploy AI agents at scale - configure how your agent thinks and speaks, meet customers on every channel, enforce guardrails, and track performance over time.

Dozens of integrations with the tools your already use

Explore integrations

ElevenAgents extend across every function and use case

Support

Sales

Operations

Marketing

Talent

Support

Resolve & triage issues

Clone agent

Order Support

Order status & tracking

Triage Agent

Route & prioritize tickets

Front Desk Agent

Inbound call handling

FAQ Agent

Knowledge base lookup

Host and store data on your terms, anywhere

Agents for Enterprise

SOC 2 Type II
ISO 27001
Regional Data Residency
Zero Retention Mode
On-prem options
ISO 42001
AIUC-1
HIPAA compliant
PCI DSS Level 1
See all certifications

Get started with ElevenAgents today

Create your Agent

Build your first agent in minutes - no engineering required.

15 minutes included for free
Calls and text messages
Commercial License included
11k+ voices across 70+ languages

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ElevenAgents for Enterprise

Deploy at scale with the compliance, support, and security you need.

Forward Deployed Engineers
Enterprise data protection
Data residency in US, EU, and India
SLA, SSO, and enterprise access controls

Contact us

ElevenAgent APIs and SDKs

Add voice and chat agents to your product with a few lines of code.

Native SDKs for web and mobile
WebSocket and REST APIs
LLM-agnostic - bring your own model
Community of 100k+ developers

View docs

import { ElevenLabsClient } from "@elevenlabs/elevenlabs-js";
import "dotenv/config";

const elevenlabs = new ElevenLabsClient();

const agent = await elevenlabs.conversationalAi.agents.create({
    name: "My voice agent",
    tags: ["support"], // List of tags to help classify and filter the agent

Latest stories

All stories

ElevenLabs and Deutsche Telekom unveil the world’s first network-integrated AI call assistant
Category
Customer Stories
Date
Mar 2, 2026
Klarna reduces Time to Resolution by 10X with ElevenAgents
Category
Customer Stories
Date
Feb 11, 2026
Meesho delivers real-time, multilingual customer support with voice agents
Category
Customer Stories
Date
Jul 17, 2025