How do we ensure agents follow our policies and compliance requirements?

We provide deterministic workflows, policy enforcement, simulation tools, and audit logs - so you can validate agent behavior before and after deployment.

Can non-technical teams update agent behavior?

Yes - support managers and product owners can make plain-text corrections, update knowledge, and A/B test responses without engineering support.

What channels do ElevenAgents support?

Agents deploy to voice (SIP or native telephony), web and in-app chat, email, and major messaging platforms - from a single configuration.

How do ElevenAgents integrate with existing systems?

We offer secure APIs and pre-built connectors for CRM, ticketing, CCaaS, analytics, and identity providers to enable contextual actions and handoffs.

ElevenAgents

Reach your customers on every channel

Get started Talk to sales

Deploy one agent across phone, web, WhatsApp, email, and more. Powered by intelligent multimodal chat and leading voice AI.

Trusted by leading developers and enterprises

Read all stories

Voice & Telephony

Personal experiences on every call

Your customers talk to an expressive agent that resolves their questions and never puts them on hold.

Conversations that feel real, at any scale

Agents respond in under 300ms with turn-taking that makes conversations feel continuous, not scripted.

A voice that matches your brand

Choose from 11,000+ voices in 70+ languages, clone your own, or design one from scratch.

Brian

Deep, Resonant and Comforting

Bill

Wise, Mature, Balanced

Alice

Clear, Engaging Educator

Charlie

Deep, Confident, Energetic

Daniel

Steady Broadcaster

Lily

Velvety Actress

Sarah

Mature, Reassuring, Confident

+11,000 voices

Dozens of integrations with the tools your already use

Messaging & Whatsapp

Smarter conversations on Web and WhatsApp

Deploy the same agent to WhatsApp and web chat. No separate setup, no lost context between sessions.

Conversations that feel real, at any scale

Agents respond in under 300ms with turn-taking that makes conversations feel continuous, not scripted.

Hey there, our entire API integration has gone down. Getting 503 errors across all endpoints. This is affecting production.

Instant answers on your site

Deploy a chat widget in minutes. When a customer moves from chat to a voice conversation, the conversation moves with them.

Chat interface showing a conversation between a user and Eleven Agent about using it as a receptionist.

We selected ElevenLabs because we had the confidence that we could get to a solution faster and at the quality that we're aiming for. We needed to easily configure agents, test them against real interactions and edge cases, and add the tooling and guardrails to bring them into production.

Jannes Koopmann

Sr. AI Business Owner, 3Shape

Email

Every customer question, automatically resolved by email

Route, draft, and resolve inbound email automatically. Grounded in your knowledge base, integrated with Zendesk and ServiceNow.

From inbox to resolved, automatically

Inbound email triaged, answered, and closed. Grounded in your docs, integrated with your ticketing system.

Me

to First National Support

Hi, I've spotted a $240 charge to Meridian Services on March 22nd that I don't recognize and didn't authorize. Could you please look into this and advise on next steps? Thanks, Sarah

Maya from First National Support

to me

Hi Sarah,  I've located the transaction - a $240 payment to Meridian Services on March 22nd. I've raised a dispute and your case reference is #FR-2291. Your card has been temporarily frozen while the review is open. Our team will be in touch within 3-5 business days.  Let me know if there’s anything else I can help you with. Maya, First National Support

Knowledge base & RAG

Connect your help docs, SOPs, and product guides. Agents retrieve the right answer in under 200ms — nearly 5× faster than standard RAG.

Abstract representation of an AI Agent with a grid and connecting lines to knowledge base items

Host and store data on your terms, anywhere

Agents for Enterprise

SOC 2 Type II
ISO 27001
Regional Data Residency
Zero Retention Mode
On-prem options
ISO 42001
AIUC-1
HIPAA compliant
PCI DSS Level 1
See all certifications

A single platform to power experiences across channels

From resolving a support ticket to qualifying a lead, onboarding a new customer, or coaching a sales rep - one platform, one configuration, every channel.

Customer support

A customer sends a photo of a broken order on WhatsApp. The agent confirms the damage, raises a dispute, and emails a return label. No escalation needed.

Lead qualification

An inbound lead submits a form. Seconds later, a voice agent calls, qualifies their intent, and books a demo — before a rep sees the notification.

Onboarding

New users guided through setup on their channel of choice — voice, web widget, or WhatsApp. Step-by-step, in their language, at their pace.

Appointment & scheduling

A caller asks about availability. The agent checks the calendar, confirms the slot, and sends a WhatsApp confirmation — all mid-call.

Identity & authentication

Voice agents prompt callers to enter account numbers or PINs via keypad. Full IVR replacement and authentication, end to end.

Sales coaching & enablement

Sales reps practice calls with a realistic AI buyer. Objection handling, product questions, live feedback — before they ever talk to a real prospect.

Get started with ElevenAgents today

Create your Agent

Build your first agent in minutes - no engineering required.

15 minutes included for free
Calls and text messages
Commercial License included
11k+ voices across 70+ languages

Sign up

ElevenAgents for Enterprise

Deploy at scale with the compliance, support, and security you need.

Forward Deployed Engineers
Enterprise data protection
Data residency in US, EU, and India
SLA, SSO, and enterprise access controls

Contact us

ElevenAgent APIs and SDKs

Add voice and chat agents to your product with a few lines of code.

Native SDKs for web and mobile
WebSocket and REST APIs
LLM-agnostic - bring your own model
Community of 100k+ developers

View docs

import { ElevenLabsClient } from "@elevenlabs/elevenlabs-js";
import "dotenv/config";

const elevenlabs = new ElevenLabsClient();

const agent = await elevenlabs.conversationalAi.agents.create({
    name: "My voice agent",
    tags: ["support"], // List of tags to help classify and filter the agent