I need to schedule my follow-up appointment
HIPAA-compliant medical answering service powered by AI voice agents
Provide 24/7 patient support with a secure, HIPAA-compliant answering service that reduces wait times, prevents missed calls, and protects PHI.
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HIPAA-compliant AI answering service
Deliver patient trust and compliance without compromising speed
Our AI voice agents give healthcare organizations a HIPAA-compliant answering service that responds instantly, routes calls intelligently, and safeguards patient data at every step.
Improve patient satisfaction
Answer every patient call instantly across voice and chat. Triaging urgency, capturing messages, and routing to the right provider without putting patients on hold.
Reduce staff workload
Automate repetitive patient interactions like scheduling, prescription requests, and FAQs. Freeing healthcare teams to focus on care delivery, not call queues.
Meet healthcare compliance requirements
HIPAA-certified with BAAs available, Zero Retention Mode, VPC deployment, and end-to-end encryption. So PHI never needs to leave your infrastructure.
Conversational agents for every healthcare setting
Deploy AI-powered answering agents tailored to your practice type, patient population, and compliance environment. No matter how specific the workflow.
MedAssist
Handle inbound patient calls, intake, pre-visit checklists, and appointment scheduling. Integrated with your EHR and practice management system.
Handle inbound patient calls, intake, pre-visit checklists, and appointment scheduling. Integrated with your EHR and practice management system.
CareLink
Automate benefits inquiries, eligibility verification, enrollment support, and outbound member engagement. Scaling around enrollment peaks without adding headcount.
Manage prescription refill requests, order status, prior authorization follow-ups, and medication reminders synced directly to pharmacy systems.
Coordinate scheduling across departments, handle high-volume inbound calls, and route patients to the right service line. Connected to your hospital information system.
Automate appointment confirmations, insurance pre-checks, treatment follow-ups, and recall reminders. Reducing front-desk call volume and no-shows.
Conduct structured wellness check-ins, medication adherence calls, and care plan follow-ups. Supporting continuity for aging and post-acute populations.
Hours of conversations every month
One platform for every healthcare workflow
Connect to your EHR, scheduling tools, and communication stack. And deploy across all voice and digital channels from one platform.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.
Never miss a patient call again
Deliver real-time patient responses with 24/7 AI-powered voice triage that scales to meet demand.
AI-powered voice triage and routing
Calls are answered instantly, triaged based on urgency, and routed to the right care provider or department. Agents identify emergencies, capture messages, and trigger follow-ups securely.
24/7 coverage with hybrid live and AI model
Combine AI precision with live-agent empathy. During high volumes or after-hours, ElevenLabs AI handles calls autonomously and escalates when human input is required.
Reduced staff workload and faster response times
By automating repetitive patient interactions. Like scheduling, prescription requests, or FAQs. Healthcare teams save time and maintain a consistent standard of care.
Emotionally aware voice agents for healthcare
Emotionally expressive conversational agents adapt to real patient emotion. Guiding every conversation toward better care, even when the stakes are highest.
Expressive, natural voices
Choose from 10,000+ expressive voices. Or clone yours. To match the accents and tones patients trust most.
Sub-second latency
Natural, real-time voice interactions without awkward pauses. So conversations flow the way patients expect them to.
Multilingual support
Support patients in 70+ languages with consistent tone and clarity. So language is never a barrier to care access.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.
Get started today
Build your AI-powered answering agent
Configure triage logic, escalation rules, and EHR integrations visually. Then go live in days, not months.
Integrate via API or SDK
Connect AI voice agents to your healthcare systems via secure APIs and SDKs. HIPAA-compliant, with data residency.
Frequently asked questions
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AI Answering Service & Virtual ReceptionistAI Answering Service & Virtual Receptionist
Always-on support that answers, routes, and resolves every call
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Deploy natural, human-sounding agents in 70+ languages with low latency across voice or chat. Connected to your knowledge base and tools, our agents handle complex workflows to improve resolution rates with enterprise-grade security and control.
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Agents - Full Page AuthAgents - Full Page Auth
Deploy natural, human-sounding agents in 70+ languages with low latency across voice or chat. Connected to your knowledge base and tools, our agents handle complex workflows to improve resolution rates with enterprise-grade security and control.
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Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.
