I need to schedule my annual checkup
AI-powered healthcare answering service for hospitals and clinics
Deliver 24/7 patient care continuity with HIPAA-compliant, intelligent voice agents that triage, route, and respond instantly.
Call Agent
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Introducing ElevenAgents for healthcare
Always-on coverage for every patient call
Omnichannel agents span the full care journey. Helping your team deliver better patient experiences at lower cost, without compromising on clinical trust or compliance.
Improve patient satisfaction
Agents respond to patients instantly across phone, chat, and SMS. Handling intake, triage, and scheduling 24/7 so no call goes unanswered and no patient is left waiting.
Reduce front-desk workload
Automate routine inquiries, appointment confirmations, and prescription follow-ups so your clinical staff can focus on complex, high-value patient care instead of call volume.
Meet healthcare compliance requirements
HIPAA and HDS certified, with Zero Retention Mode, VPC deployment, and end-to-end encryption. So PHI never needs to leave your infrastructure.
Conversational agents for every healthcare setting
Deploy AI-powered agents tailored to your practice type, patient population, and workflow. No matter how specific the requirement.
MedAssist
Handle inbound calls, patient intake, pre-visit checklists, and appointment scheduling. Integrated with your EHR and practice management system to reduce front-desk call volume.
Handle inbound calls, patient intake, pre-visit checklists, and appointment scheduling. Integrated with your EHR and practice management system to reduce front-desk call volume.
DentalCare AI
Automate appointment confirmations, insurance pre-checks, treatment follow-ups, and recall reminders. Reducing no-shows and freeing staff from repetitive scheduling calls.
Manage new patient inquiries, intake forms, appointment booking, and follow-up check-ins with agents configured to reflect your practice's tone and care protocols.
Handle prescription refill requests, order status inquiries, prior authorization follow-ups, and medication reminders synced directly to your pharmacy management system.
Support scheduling, membership inquiries, program enrollment, and outbound engagement for wellness clinics, physical therapy, and chronic care management programs.
Conduct structured wellness check-ins, medication adherence calls, and care plan follow-ups. Supporting continuity for aging and post-acute populations in the patient's preferred language.
Hours of conversations every month
One platform for every healthcare workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.
Built for the patient journeys that matter most
Reduce missed calls, staff overload, and administrative burden with ElevenAgents.
Patient intake and scheduling
Collect patient information, verify insurance eligibility, confirm appointments, and update records automatically. Integrated with your EHR to eliminate manual data entry and reduce no-shows.
Outbound patient engagement
Run proactive outreach for appointment reminders, prescription refills, post-discharge follow-ups, and wellness check-ins. In the patient's preferred language across voice and SMS.
Triage and urgent call routing
Recognize caller intent, assess urgency, and route calls to the right on-call clinician or specialist. With pre-set escalation protocols and full context transferred at handoff.
Emotionally aware voice agents for healthcare
Emotionally expressive conversational agents adapt to real patient emotion. Guiding every conversation toward better care outcomes, even when the stakes are highest.
Expressive, natural voices
Choose from 10,000+ expressive voices or clone your own to match the accents and tones patients trust most in your community.
Sub-second latency
Natural, real-time voice interactions without awkward pauses. So conversations flow the way patients expect when they call for help.
Multilingual patient support
Support patients in 70+ languages with consistent tone and clarity. So language is never a barrier to timely, accurate care.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.
Get started with AI agents for healthcare today
Build your first healthcare agent
Configure intake, scheduling, and triage flows visually. Then deploy across phone and digital channels with no code.
Integrate with your existing systems
Connect ElevenAgents to your EHR, practice management, or CCaaS platform via our APIs and SDKs. Built for clinical workflows.
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