B2B Chatbot: Automate Lead Qualification, CRM Routing and 24/7 Support
B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.
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Introducing AI chatbots for b2b by ElevenAgents
Qualify more pipeline, support every account
Deploy AI agents that qualify buyers on arrival, route high-value accounts to the right rep, and resolve support requests. Across every channel your buyers use.
Accelerate time to demo
Capture and qualify leads when intent is highest. On pricing, product pages, or any high-traffic entry point. Route sales-ready accounts to your calendar or CRM without manual follow-up.
Support long sales cycles
B2B deals rarely close on the first visit. Agents that retain context across sessions, recognize returning buyers, and answer complex product questions keep prospects engaged between touchpoints.
Connect to your revenue stack
Push qualified lead data, conversation context, and routing decisions directly into Salesforce, HubSpot, or your CRM of choice. So every handoff to a rep arrives with full conversation history.
Build your chatbot once and use it everywhere
Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.
Add your chatbot to your custom website, or to site builders like Webflow, Squarespace, Framer, or Lovable.
Add your chatbot to your custom website, or to site builders like Webflow, Squarespace, Framer, or Lovable.
Let customers message your chatbot via SMS and get instant responses on the go.
Give your chatbot a voice with a few clicks and let it handle inbound or outbound calls for you.
Reach customers on WhatsApp with a fully automated conversational experience.
Automate email conversations and provide fast, consistent support directly in their inbox.
One platform for every b2b workflow
Connect to your operating systems and customize your chatbot to follow your exact SOPs.
One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
Schedule management
Allow your chatbot to manage your schedule, adding and removing meetings directly based on customer interactions.
Workflows and guardrails
Protect high-risk data by scoping the chatbot's access and defining rules.
Integrate seamlessly with the tools you already use
Connect ElevenAgents to your CRM, calendar, marketing, and support tools - so qualified leads, conversation context, and routing decisions flow into your stack without manual intervention.
Emotionally and contextually aware b2b chatbots
Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.
Natural, human-like conversations
Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.
Fast, context-rich handoffs
Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.
Intent detection and lead qualification
Conversational agents detect buyer intent from open-text input, ask targeted qualifying questions, and score leads based on company size, role, and purchase signals. Before a rep is ever involved.
CRM routing and handoff
Route qualified accounts to the right rep, territory, or support queue based on firmographic data and conversation signals. With full transcript and lead data pushed to your CRM in real time.
Context and session memory
Agents remember prior interactions, previously captured details, and account relationships across visits. Reducing repeated questions and giving reps a complete picture at handoff.
Meeting scheduling and demo booking
Let buyers book a demo or discovery call directly inside the conversation, with calendar integrations that confirm availability and sync to your sales team's schedule without manual coordination.
Omnichannel continuity
Deploy once and engage buyers across web chat, voice, email, and messaging. With unified conversation context so the experience is consistent regardless of where the conversation starts.
Analytics and conversation diagnostics
Track entry rates, drop-off points, lead capture rates, and SQL conversion across every flow. With conversation logs and transcript review to identify where buyers disengage and why.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering consistent performance and peace of mind.
Create your first b2b chatbot
Create a chatbot
Design, test, and deploy your b2b chatbot from an intuitive dashboard with no code required.
Build with the API
Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.
Frequently asked questions
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