Chatbot for Business: Automate Support, Sales and Lead Generation with AI
AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.
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Introducing AI chatbots for business by ElevenAgents
One chatbot. Every customer conversation.
From inbound support and lead qualification to booking, billing, and after-hours coverage, ElevenAgents handles conversations your team can't always get to. Across every channel your customers use.
Always-on customer coverage
Answer support questions, capture leads, and handle routine requests around the clock. So your team picks up in the morning with work already done, not a backlog to clear.
Deploy without a development team
Connect your knowledge base, configure your workflows, and go live across web, phone, and messaging channels without writing code. Most businesses have an chatbot running the same day.
Scale without scaling headcount
Handle hundreds of simultaneous conversations during peak periods without hiring. ElevenAgents routes, escalates, and resolves. So your team focuses on work that actually requires a human.
Build your chatbot once and use it everywhere
Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.
Add your chatbot to your custom website, or to site builders like Webflow, Squarespace, Framer, or Lovable.
Add your chatbot to your custom website, or to site builders like Webflow, Squarespace, Framer, or Lovable.
Let customers message your chatbot via SMS and get instant responses on the go.
Give your chatbot a voice with a few clicks and let it handle inbound or outbound calls for you.
Reach customers on WhatsApp with a fully automated conversational experience.
Automate email conversations and provide fast, consistent support directly in their inbox.
One platform for every business workflow
Connect to your operating systems and customize your chatbot to follow your exact SOPs.
One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
Schedule management
Allow your chatbot to manage your schedule, adding and removing meetings directly based on customer interactions.
Workflows and guardrails
Protect high-risk data by scoping the chatbot's access and defining rules.
Integrate seamlessly with the tools you already use
Connect your chatbot to your CRM, helpdesk, calendar, and automation tools - so every conversation updates records, routes to the right team, and fits your existing workflow.
Emotionally and contextually aware business chatbots
Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.
Natural, human-like conversations
Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.
Fast, context-rich handoffs
Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.
Knowledge base and accurate answers
Upload your docs, URLs, and internal content. Your chatbot answers from your actual business data. Not generic web knowledge. Reducing wrong answers and keeping responses on-brand.
Lead qualification and routing
Ask the right questions, score intent, and route high-value prospects to your sales team via CRM, Slack, or live chat handoff. So no qualified lead waits or goes cold.
Multichannel deployment
Design your agent once and deploy it across your website, WhatsApp, phone, and messaging apps. One configuration, consistent experience across every channel your customers use.
Human handoff when it counts
Intent classification routes sensitive, complex, or high-value conversations to a live agent automatically. With full conversation context passed through so nothing needs to be repeated.
Real-time analytics and conversation logs
Track resolution rates, containment, and drop-off points across every conversation. Use the data to improve flows, update training content, and measure ROI over time.
Enterprise-grade security
SOC 2 Type II certified, with end-to-end encryption, zero retention mode, and GDPR compliance options. Your customer data stays protected whether you're a startup or a global enterprise.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering consistent performance and peace of mind.
Create your first business chatbot
Create a chatbot
Design, test, and deploy your business chatbot from an intuitive dashboard with no code required.
Build with the API
Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.
Frequently asked questions
Explore all the possibilities of our Chatbots
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