Locations

Manage addresses, opening hours, and what each location offers.

Locations represent the places your business operates. Each location has its own address, opening hours, staff, assets, services, and products. Your receptionist asks callers which location they want, and customers can filter by location on the booking page.

Adding a location

Go to Business → Overview, open Locations, and select Add location.

FieldDescription
NameInternal name for the location
Display nameThe name customers see on the booking page and hear from the receptionist
AddressThe street address
NotesExtra details for the receptionist, such as parking or entrance instructions
Active (available for bookings)Turn off to stop taking bookings at this location

What each location controls

Each location’s settings have tabs for:

  • Hours: the location’s opening hours. See Hours and booking rules.
  • Staff: who works at this location.
  • Assets: rooms and equipment at this location.
  • Services: services offered here. Services not assigned to any location are available everywhere.
  • Products: products sold here, including per-location stock when orders are enabled.

Closures and the overlapping-appointment limit are also set per location.

Plan limits

PlanActive locations
Trial20
Basic1
Plus1
Premium20

If you downgrade to a plan with fewer locations, locations over the limit are deactivated. Upgrade to reactivate them.